Receptionist

Schedule: Varies, On-Call

Positions: 2

Hourly Rate: $20.59

San Francisco Campus for Jewish Living:

Nestled in San Francisco's Excelsior neighborhood on a nine-acre campus, the San Francisco Campus for Jewish Living (SFCJL) is a center of excellence in providing a continuum of care. This includes the Frank Residences, offering luxurious assisted living and memory care services; the Jewish Home and Rehabilitation Center, featuring long-term skilled nursing, short-term rehabilitation, and an acute psychiatric unit specialized in mental healthcare for older adults over age 55; and the Jewish Home and Senior Living Foundation.

Grounded in the Jewish values of dignity, compassion, and community, the San Francisco Campus for Jewish Living, fondly referred to in the past as "the Jewish Home," was founded in 1871. Today, 150 years later, it continues to build upon its legacy of enriching the lives of older adults.

What you’ll do as a Receptionist:

• Answer all outside and in-house phone calls in a professional manner and connect to the appropriate staff member, resident, and patients.

• Assist residents and visitors coming to the Home and connecting them with the appropriate parties. Promptly alerting employees and patients promptly when visitors are here.

• Monitor all in-coming and out-going foot traffic using security monitors and screen visitors entering the campus.

• Provide support to all in-coming guests with use of our check in Accushield platform.

• Coordinate with the on-campus shuttle driver to assist residents with offsite appointment transportation.

• Maintain switchboard/front desk filing system.

• Correspond to both visitation email and phone requests as needed.

• Ability to respond efficiently and accurately.

• Coordinate delivery of flowers and packages to the Home.

• Assist in sorting resident mail and processing out-going registered and certified meals.

• Maintain and monitor calendars for the front desk.

• Coordinating and managing communication between guests and appropriate staff and follow-up to ensure customer concerns are resolved.

• Promote/educated on all amenities, conveniences, and programs offered.

• Some administrative duties such as copying, printing, etc.

Perks:

• Weekday shuttle service provided to and from Glen Park BART station

For you to be a successful Receptionist:

• Associate’s Degree in Business, Communications, or related field preferred, or equivalent professional experience.

• At least two years of relevant experience as an executive assistant, ideally in a healthcare setting.

• Excellent oral and written communication skills including the ability to communicate articulately and with a wide range of constituents.

• One year of experience using multi-line telephone systems and hand-held radios.